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Services

On-site installation & technical support

Provide clients with a face-to-face SAP consultant to do installations, implementations, and upgrades.

Technical support and maintenance

Remote installation
& support

Remote installation of the requested version of SAP software.

Remote 24/7 support via online helpdesk or phone hotline.

Remote Support & Monitoring.

Implementattion of SAP

Network Consultatnt Services

Perform daily monitoring of SAP Production System health including:

1. Daily SAP Monitoring

2. All Database Administration (Oracle, SOL, Selver, DB2, etc.)

3. Operating System Administration

Included tasks performed as ncessary:

1. Support Packages

2. Note Application

3. Client Management

4. Expert Analysis for Architecture, Disaster Recovery, Planning

5. Security Administration

6. Change Management

7. Output Management

8. User Administration

9. Assistance in Backup and Restore

10. Problem resolution and troubleshooting

11. Applying SAP tuning parameters

12. All R/3 System Administration